Unable to read files or DVD/CD not detected on your computer.

If you are not able to read any files from DVD/CD or DVD Drive not detected on My Computer, you can try the below steps

1.Deleting Upper & lower Filters

1.         Click on Startand Run  or  ( WIN Logo  + R)

2.         Type down Regedit

3.         Locate the registry subkey from left side.

4.         HKEY_LOCAL_MACHINE  /System / CurentControlSet / Control / Class / {4d36e965e325-11ce-bfcl-08002be10318}

5.         Delete Upper Filter & Lower Filter from the right side.

(To delete, right click on the upper/lower filter and select delete)

6.         Close Regedit Windows & Restart your Computer & Check.

(If Upper and Lower filters are not present, then follow the below steps)

OR

2. Try recovery CD or Operating System CD's and check whether that reads.

If it works, then please reinstall the DVD driver/Backup all your data and reinstall OS

If it doesnt work, please replace your CD/DVD Drive.